Privacy policy for China Care Atlas
This Privacy Policy explains how China Care Atlas collects, uses, stores, and discloses information when you visit chinacareatlas.com, create an account, use planning tools, submit inquiries, or interact with our content and services.
China Care Atlas is an information and planning service for medical travel in China. We are not a hospital, clinic, insurer, or emergency medical provider.
By using the website and related services, you acknowledge the practices described in this Privacy Policy.
We may collect the following categories of information:
This may include:
If you create an account, we may collect and store:
When you use planning tools or contact us, we may collect:
Please do not submit unnecessary sensitive medical records or highly detailed health information unless a specific workflow clearly asks for it.
We may automatically collect information about how the website is used, such as:
We may collect technical data including:
We may use cookies, local storage, pixels, and similar technologies to:
You can control cookies through your browser settings, but some website functions may not work properly if cookies are disabled.
If paid services are introduced, payment-related information may be collected and processed through third-party payment providers. We do not intend to store full payment card details on our own servers unless clearly stated in a future workflow.
We may use personal information to:
Depending on the situation, we may process information because:
We do not sell personal information.
We may share information only in limited circumstances, including:
Any sharing is limited to the extent reasonably necessary for the relevant purpose.
The website may contain links to third-party websites, hospitals, providers, maps, payment services, or embedded tools. We are not responsible for the privacy practices of third parties. Their collection and use of information are governed by their own policies.
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the purpose for which it was collected.
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no website, database, email transmission, or cloud environment can be guaranteed to be completely secure. You use the service and transmit information at your own risk.
China Care Atlas may use infrastructure, service providers, or support tools that process information in more than one jurisdiction. By using the service, you understand that information may be stored or processed outside your country, subject to applicable safeguards and operational needs.
Depending on your location and the nature of your interaction with the service, you may be able to:
If you make a request, we may need to verify your identity and may retain certain information where required for legal, security, or operational reasons.
China Care Atlas is not intended for children to use independently. We do not knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian where required by law.
China Care Atlas is designed for planning support, not for clinical diagnosis or emergency care. Users should avoid submitting highly sensitive health records unless a clearly identified service flow requires it. If such information is submitted, it will be handled within the operational and technical limits of the service and applicable law, but users should act carefully and share only what is necessary.
We may update this Privacy Policy from time to time. The most current version will be posted on this page and will become effective when published. Continued use of the service after an update means you accept the revised policy.
If you have questions about this Privacy Policy or privacy-related requests, please contact:
Last updated: May 2, 2026
